El Paso County, TX Wins Texas Association of Counties Award

Multilingual AI Self-Service System built in partnership with Advanced Robot Solutions wins coveted 2024 County Best Practices Award

Advanced Robot Solutions is very proud of our work with El Paso County, TX. And the accolades keep rolling in.

(L to R) : Sergio Gonzalez (IT Project Manager), Alan Bristol (Texas Association of Counties), Sandra Adnrade (Law Library Manager), Lynn Sanchez (Law Library Manager), Brian Stanley, (Executive Director, El Paso County Domestic Relations Office).

On September 30, 2024, at the El Paso County Commissioners Court Meeting, the Texas Association of Counties honored El Paso County with the prestigious 2024 County Best Practices Award for its successful deployment of our AI Self-Service kiosks. This cutting-edge, custom-built AI solution allows citizens and litigants to speak or text in natural language in English or Spanish to access necessary county resources.

This distributed access to justice solution has been implemented at the El Paso Courthouse and various locations across the county, making it the first deployment of its kind in the nation. 

Below is a the video of Betsy C. Keeler, the County Chief Administrator of El Paso County, Alan Bristol (Texas Association of Counties) and team members discussing the strategy and effort behind the successful deployment of ARS Connect in El Paso County.

A big thank you to El Paso County for being such an incredible partner and leading the way!  Below is a photo of the extended El Paso County team with the El Paso County Commissioners. From Left to Right: Commissioner Carlos Leon (Precinct 1), Brian Stanley, (Executive Director, El Paso County Domestic Relations Office), Sergio Gonzalez (IT Project Manager), (TBD), Alan Bristol (Texas Association of Counties), Sandra Adnrade (Law Library Manager), Lynn Sanchez (Law Library Manager), (TBD) Betsy C. Keeler, the County Chief Administrator of El Paso County, Commissioner David Stout (Precinct 2), Ricardo A. Samaniego (El Paso County Judge).

And here's the citation on the Texas Association of Counties site:

The implementation of AI-powered kiosks in El Paso County represents a significant advancement in enhancing government service accessibility and efficiency. By utilizing technology to address geographical and socioeconomic challenges, the county is establishing a new benchmark for equitable access to legal and municipal services.

The ARS team is so proud of our work with El Paso County. We look forward to our ongoing collaboration.