Chester County Courts faced challenges in providing equal access to
court services for all residents, including English and Spanish-speaking self-represented litigants. With multiple court locations, consistent delivery of services and multilingual content was a concern.
Partnering with Advanced Robot Solutions, Chester County successfully deployed a comprehensive network of public access kiosks across multiple locations.

The Maryland Judiciary faced challenges in managing high volumes of courthouse visitors. During rush times, security guards were overloaded with court-related questions, leaving them distracted from their primary focus, court security. ARS deployed a solution to provide information, reduce wait times, and improve the court experience with A.I. self-service kiosks.

El Paso County, TX, faced challenges in providing equal access to government services for it's rural community members. Partnering with ARS, self-service kiosks were deployed across the county to increase accessibility. ARS Connect, the proprietary artificial intelligence platform allows seamless connectivity for all kiosks no matter the location.

The Superior Court of California partnered with ARS to implement ARS Connect conversational A.I. kiosks allowing users to interact in their preferred language providing easy access to legal information. Four A.I. kiosks with the five most spoken languages in the area communicate with users across the courthouse.

The Kansas City Municipal Court partnered with Advanced Robot Solutions (ARS) to develop and implement a comprehensive technology solution based on ARS Connect designed to streamline court operations and enhance public access to services. This includes e-filing integration with the State of Missouri's Case.net program.

The Eleventh Judicial Circuit of Florida faced difficulties in providing accessible information to the public, particularly for self-represented litigants in family court matters. Website navigation was challenging, and staff were overwhelmed with live chat requests, averaging about 950 live chats monthly.

The North Carolina Judicial Branch worked with Advanced Robot Solutions (ARS) to deploy custom, all-in-one, self-service e-file kiosks throughout the state, simplifying legal filing and providing greater access to justice. Now nearly twenty kiosks have been deployed across the state to enhance filing services.

Working with ARS, Ottawa County, Michigan, leadership identified a kiosk experience that would help citizens in rural areas access the legal processes they needed. Further bridging the gap between accessibility to public information and rural communities unique challenges surrounding transportation and connectivity.